At knittersshop.com, we take pride in delivering your favorite knitting and crochet supplies directly to your door. We understand the excitement of starting a new project, which is why we are committed to processing and dispatching your orders with care and speed.

Processing Time
Please allow 1-2 business days for us to carefully prepare your order for shipment. Please note that this processing time does not include weekends or holidays.

Shipping Methods & Delivery Estimates
We partner with reliable carriers to ensure your package arrives safely. The following options are available at checkout:

  • Standard Shipping: 3-7 business days
  • Express Shipping: 2-4 business days

Delivery times are calculated from the moment your order leaves our warehouse and are estimates provided by the carrier. While we strive to get your order to you as quickly as possible, occasional delays may occur due to factors outside of our control, such as weather events or carrier volume.

Shipping Destinations & Costs
We are thrilled to ship to a wide range of countries across the globe. Shipping costs are calculated automatically at checkout based on the total weight of your order and your delivery destination.

Order Tracking
Once your order is on its way, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s journey directly on the carrier’s website.

Important Things to Know

  • Customs & Import Duties: For orders shipped outside of the European Union, local customs may apply. These fees are the responsibility of the recipient and are not included in the order total or shipping costs.
  • Address Accuracy: Please double-check your shipping address during checkout. We are unable to redirect packages once they have been shipped.
  • Unsuccessful Deliveries: If a delivery attempt is unsuccessful, the carrier will typically leave a notice with instructions. Packages that are not claimed may be returned to us.

We want your entire experience with us to be as enjoyable as your crafting. If you have any questions about your order’s shipment, our team is here to help.